Meta Ads / AI Business Assistant
Helping advertisers understand, trust, and act on AI recommendations.
- Role
- Architected the end-to-end user mental model for AI-guided advertiser recommendations.
- Design decision
- Translate backend intelligence into explainable, controllable, and easy-to-act-on recommendation patterns.
- Impact
- Public beta cited 20% higher common-account-issue resolution and 12% lower cost per result.